Terms and Conditions
Terms and Conditions for Cabs
Wanaka Transport Group Limited T/A yello! cabs & travel “the company” appreciate the opportunity of transporting you and ensure you as “the hirer” are protected and the best interests of both parties are catered for.
1. The quoted rates are in New Zealand Dollars and GST inclusive unless stated otherwise.
2 Payment in full is required before or at the time of service/travel. An administration fee will be charged for debt collection.
3. The driver is responsible for the safety of the vehicle at all times and as such may remove any passenger whose behaviour prejudices safety or is in breach of New Zealand law.
4. Smoking is not permitted in any vehicle.
5. The consumption of alcohol is not permitted in any vehicle.
6. The consumption of hot food, milk or soda drinks are not permitted in any vehicle.
7. The company reserves the right to impose additional charges on the hirer following completion of the hire if the passengers have left the vehicle in an unreasonably untidy condition or having required additional time or mileage that was not included in the original booking.
8. The hirer will be charged an additional $250 for cleaning and sanitising for any spills from food, drink or bodily fluids including vomit.
9. The hirer is liable for the full cost of willful or reckless damage that occurs to the vehicle over the duration of the hire.
10. The company does not accept any responsibility for loss or damage to property left in a vehicle. Passengers leaving property and personal belongings in the vehicles do so at their own risk. The company will make every effort to keep any lost property safe and anything of value will be passed to the police.
11. The company does not guarantee to complete any journey in a given time and will not accept any liability for any loss or inconvenience which may arise from delay or detention of any vehicle arising from any cause whatsoever.
12 Surcharges apply for transport outside of operating hours and may apply on public holidays. Operating hours vary by type of service.
Terms and Conditions for Charters and Wedding Transport
Wanaka Transport Group Limited T/A yello! cabs & travel, “the company”, appreciate the opportunity of submitting a quotation for hire together with its standard terms and conditions of hire which ensure you as “the hirer” are protected and the best interests of both parties are catered for.
1. Quotations are valid for 28 days unless notified.
2. The quoted rates include the services of a driver.
3. The quoted rates are in New Zealand dollars and GST inclusive unless stated otherwise.
4. Quotations are based on the shortest route possible in ideal conditions unless otherwise stated.
5. Quotations are given and bookings are confirmed by the company subject to the availability of vehicles at the respective time of acceptance of the quotation by the hirer.
6. The quoted rates are appropriate to the vehicle category and capacity. Any request for variations from the original quote is dependent on availability and change of cost may be incurred. Variations are required at least 6 weeks prior to date of travel. Significant reduction in requirements from the original booking less than six weeks prior to travel may not necessarily result in a reduction in price.
7. The hirer acts on behalf of all passengers travelling on the vehicles and is responsible for all actions and decisions of all the passengers on board including additional costs incurred in performing the contract, whether or not they actually travel with the party. If the hirer is not going to travel with the party, a representative must be chosen, and the company informed prior to the hire taking place. The company will only accept instructions from the hirer or their nominated representative.
8. Smoking is not permitted in any vehicle.
9. The consumption of alcohol is not permitted in any vehicle.
10. The consumption of hot food, milk or soda drinks are not permitted in any vehicle.
11. The company reserves the right to impose additional charges on the hirer following completion of the hire if the passengers have left the vehicle in an unreasonably untidy condition or having required additional time or milage that was not included in the original booking.
12. The hirer will be charged an additional $250 for cleaning and sanitising for any spills from food, drink or bodily fluids including vomit.
13. The hirer is liable for the full cost of willful or reckless damage that occurs to the vehicle over the duration of the hire.
14. The company does not accept any responsibility for loss or damage to property left in a vehicle. Passengers leaving property and personal belongings in the vehicles do so at their own risk. The company will make every effort to keep any lost property safe and anything of value will be passed to the police.
15. The driver is responsible for the safety of the vehicle at all times and as such may remove or refuse to load any passenger whose behaviour or condition prejudices safety or is in breach of New Zealand law.
16. The company does not guarantee to complete any journey in a given time and will not accept any liability for any loss or inconvenience which may arise from delay or detention of any vehicle arising from any cause whatsoever.
17. The company will ensure every reasonable effort is made to carry out the hirer’s requirements and no responsibility is accepted for additional costs caused by delays caused by changes in road conditions or deviation from normal routes, floods, snow or other unusual circumstances, industrial action or sickness of staff or passengers. The company reserves the right to substitute alternative equipment as its option in the event of unanticipated circumstances which necessitates a change.
18. In the event of any emergency, riot, civil commotion, lock out, stoppage or restraint of labour or upon the happening of any event which the company has no control (including adverse weather and road conditions) or in the event of the hirer taking any action to vary agreed conditions unilaterally, the company may, by returning all money paid and without further or other liability, cancel the contract.
19. If the hirer wishes to cancel within 48 hours prior to the day of booked travel, no refund will be issued.
20. Payment, in full, is required prior to departure unless approval has been granted by the company for credit terms to apply. Credit terms are to be paid in full by the 20th of the following month of service.
21. A non-refundable deposit is required to secure your booking.
22. Acceptance of our Quotation and/or paying a deposit, implies acceptance of the above terms and conditions.
